Product: POSINNO 550

Country: UK

Who are Chatwins

Founded in 1913, Chatwins is one of the region’s largest bakery businesses in UK, serving more than 20 shops, sandwich vans and local businesses in Cheshire, North Wales and Staffordshire.

In 2013, the change in retail behavior and increasing competition in the Baking industry and supermarkets, Chatwins enhanced their brand strategy and updated their store program from the store design and decoration, product line and also the implementation of a comprehensive Electronic Point of Sale system to engage younger customers at their shops.

The Challenge

Chatwins looked for an EPOS system with the following primary requirements:

1. Solution Durability: Robust front end operation, hardware and software.
2. High-end computing capability: Adaptable and able to grow with the business and future POS software requirements; fast, comprehensive and accurate reporting for sales, with statistical analysis and comparisons for better business decision making.
3. The appearance: Aesthetically pleasing with a modern hardware design

The Hardware

After comprehensive evaluation, the Poindus POSINNO 550 was selected as Chatwins’ EPOS system. Poindus has an excellent reputation in POS industry as a designer and manufacturer of high performance and stylish hardware; and the POSINNO series offered a robust solution with stability and reliability. Chatwins’ shops now enjoy the benefits of the POSINNO 550 and a long lifespan with a great return on investment.

1. In terms of aesthetics: The POSINNO 550 is stylish and well suited to their retail environment.
2. Boost up business: The seamless connections of MSR & Fingerprint are quick and keep queues down efficiently. The payment options help to build business growth.
3. Dealing problems swiftly and efficiently

“By combining POSINNO 550 (Hardware) and software (Retail & Production) we have been able to update our payment system which will ultimately help us provide a better service to our loyal customers.” the owner said.

The POSINNO 550 hardware solution, selected by Chatwins was a perfect fit to their modern shops offering the performance and reliability and an aesthetic that matched their brand image perfectly.

The post Poindus POSINNO 550 runs reliably at Chatwins Bakery in the UK first appeared on Poindus Systems - Design Meets Performance.

Product: Poindus VariPOS 310 14” POS system with built in printer

Country: Germany

Kamps GmbH opened the first bakery shop in Dusseldorf in 1982. Today Kamps has operated over 390 bakeries that have developed a range of traditionally and freshly made products. On top of it, there are over 70 Kamps backstube bakeries allocated across Germany. As a result, Kamps is now the Top One traditional bakery chain in Germany.

The Background

The legal barriers make it necessary for retailers to invest the operation equipment. At the end of 2015, Germany has announced of the tax changes and new regulations in the field of digital operation and introduced at 2017.01.01. In addition, Kamps Bakery considered that the customer should not adjust to checkout, but the checkout service must correspond to customers. Both of the statements were the reasons that Kamps Bakery decided to reload the POS solution.

The Challenge

It was a major & remarkable replacement project, since Kamps GmbH operates as franchising store, and owns 390 branches in Germany. They preferred Poindus VariPOS 310 and attach Poindus M354NC as 2nd display. The essential elements of this case are the infrastructure in the bakeries, the selection and installation of the hardware, and the software adjustments.

The Benefit

Our team has delivered the high performance POS terminal & quality service, including the IT infrastructure and hardware implement. Now, Kamps GmbH enjoys the outcome of upgradation and VariPOS 310 creates efficiency & value of checkout service for the bakery.

1. Change is always painful and takes time to adopt. VariPOS 310 offers the built-in printer as compact POS system, that Kamps is able to handle taxation process and customer checkout without needing to change how the business had work.
2. Poindus makes it easy for bakery operator to handle checkout process regardless of week days or weekend. The integrated POS system allows a larger workstation at each shop and let staff to handle packing process easily, in turns, help bakeries to pick up the customer repeatedly.
3. VariPOS 310 offers P-CAP technology with maximum response time, additionally, the low power quad core processor and small foot print is friendly to environment; best of all, and the store electricity bill is minimized in long term.
4. VariPOS 310 is a POS paradigm for baking industry, for example, a hybrid system (Android & Win), flexible structure (full peripheral support), and 2nd display attachable.

Poindus is a growing hardware manufacturer and has the capability to deliver a reliable and innovative system that could ease the usage of operator’s daily business and increase real-time sales, from single location store to multi-national franchise business. With global presence from USA, Germany, and France to United Kingdom, we are capable of delivering the hardware and service that would best fit to individual enterprise requirement.

The post Kamps GmbH provides exceptional customer service & satisfaction by VariPOS 310 first appeared on Poindus Systems - Design Meets Performance.