Service

Partner Program

  • To deliver our POS and industrial computing solutions globally, Poindus Systems partners with leading-edge companies that are focused on similar markets, and can provide complementary technology, expertise, and sales capabilities. The ability to deliver on all of the components of an integrated POS and industrial computing solution requires a network of first-class partners who complement our business offering and expertise.
  • To ensure that we meet the evolving needs of our customers, Poindus Systems continuously looks for partners who can help us deliver our solutions. Poindus Systems actively works with a range of business partners to complement our solutions offering and deliver value to our customers. These partners include: Software Partners and Distribution Partners.

Software Partners

Software Partners include Independent Software Vendors (ISV) and System Integrators (SI) and add value by providing their software, expertise, services or integration support in bringing our products and services to market. These partners may buy and integrate application software into our products and services.

Distribution Partners

Distribution Partners include Value Added Resellers (VAR) or Distributors, who may buy and re-sell our products and services, or simply work with us to sell into targeted vertical markets that require POS or industrial computing solutions.

Your Poindus Benefits

It's Easy to Do Business with Poindus Systems

Poindus Systems, an European solutions distributor locating in Frankfurt Germany, endeavors to make it easy for our resellers to get the products and information they need from Poindus Systems. We do this by providing specification sheets on line and sales tool by our Account Executive. To get the right products at the right time, every time, we also offer our customers same-day shipping, reduced shipping rates, and a liberal 30-day return policy.

  • Training Services

    Poindus Systems provides a wide range of educational services to get our customers the most relevant information on the products that we offer. Poindus Systems regularly hosts seminars and channel conferences on a specific topics at locations throughout the country. Poindus Systems' commitment to reseller education is best-represented by our seasonal road shows on our clients' sites.

  • Marketing Services

    Poindus Systems offers marketing services to our partners. Those services include joint promotion on selected products or events, co-marketing web development and optimization, customized catalog and electronic e-news. Poindus Systems' marketing services can help resellers to achieve their goals in a particular vertical market or geographic area, all at little or no cost to them.

  • Customer Service

    Poindus Systems' sales team is designed to give you the highest possible level of service, before and after the sale. We are proud to offer our customers a one-to-one relationship with a Poindus Systems Account Executive, a single point of contact for your business with us.

  • Solution Services

    Solution Services are part of Poindus Systems' core offerings to our customers. We offer solution-based hardware-software bundles, and have experts on staff to advise our customers on media and consumables, as well as emerging technologies such as Projected Capacitive Touch and wireless mobility. Our solutions experts are ready to help our Account Executives and customers find the right hardware and software products to fit your customers' needs.

  • Value-Added Services

    Poindus Systems provides many extended services to our customers--to make them more agile, more capable, and more profitable. We offer such technical services as gold disking, software loading, custom configuration, and integration. In addition, Poindus Systems offers extended and perfected warranties and advanced exchange programs on certain products and bundles. We can fulfill our clients' requirements of OEM/ODM with our design and manufacturing capabilities.

  • Business Development

    Poindus Systems has worked hard to create a portfolio of business-development services for our customers. Poindus Systems' BD initiative is a series of benefits we can offer our customers to make them more successful in their markets. Designed with both a vertical market and geographic regional focus, Poindus BD can help resellers develop more business in their areas of expertise.